Refund Policy
We want you to value what you receive from The Kings Tribe. This policy explains when refunds are available for trainings, memberships, and other purchases. Because most of what we offer is digital content delivered instantly, please read this carefully before buying.
Last updated: 22 June 2026
1. Digital Nature of Our Products
The Kings Tribe sells digital products and services — recorded trainings, live sessions, downloadable resources, and community membership. Because access is granted immediately upon payment, these products are treated differently from physical goods. By completing a purchase, you acknowledge that you are receiving immediate access to digital content.
2. Trainings and One-Time Purchases
You may request a refund for a one-time training purchase within seven (7) days of the purchase date, provided you have not substantially consumed the content (generally, watched more than 25% of the material or downloaded the included resources). Once a training has been substantially accessed, it is no longer eligible for a refund.
3. Memberships and Subscriptions
Membership fees grant access to the community, live sessions, and ongoing benefits. You may cancel your membership at any time, and cancellation stops future charges. We do not provide partial refunds for the current billing period once it has begun, but you will retain access until the end of the period you have already paid for.
4. How to Request a Refund
To request a refund, email us at kingyoleinfo@gmail.com with the following:
- The email address on your account.
- The name of the training or membership purchased.
- The date of purchase and your reason for the request.
We aim to review and respond to all refund requests within 5 business days.
5. How Refunds Are Issued
Approved refunds are returned to the original payment method through our payment processor (Paystack). Depending on your bank or card provider, it may take several business days for the funds to appear. We are not responsible for delays caused by your financial institution.
6. Exceptions
Refunds will not be granted where there is evidence of abuse of this policy, sharing of account access, breach of our Terms & Conditions, or where content has been fully accessed, downloaded, or completed. Promotional, discounted, or bundled purchases may carry specific terms stated at the time of sale.
7. Contact Us
For any questions about refunds, reach us at kingyoleinfo@gmail.com, +234 703 148 9369, or by post at Idheze Road, Irri, Isoko South, Delta State, Nigeria.